RETURNS POLICY 

We understand that purchasing items online don’t always go as planned, that's why we offer a simple and easy return process. 

Returns must be requested within 7 days of receiving your item and returned to us within 14 days. We offer a full refund for items in original condition. Once we receive your return, please allow up to 1 week for your return to be processed and for your refund to come through.  

 

Customers outside of the Australia are responsible for return shipping costs. 

Email us at hello@lmsthebrand.com to request an international return. 

TERMS & CONDITIONS 

The item/s must be in original condition and in the original packaging. 


Item/s must not have been worn, washed or altered in any way. LMS has the rights to deny any item/s that aren't returned in their original condition.

The item/s must be returned to the address provided by LMS before the credit is processed. The cost of the original freight will not be reimbursed or refunded as mentioned under the Australian Consumer Law. If the package does not reach us safely we will not be able to issue the refund. We recommend sending with a postal service with tracking to avoid any issues.

ORGANISING A RETURN

To organise a return please email us at hello@lmsthebrand.com within 7 days of receiving your order and we will respond with instructions.