We understand that purchasing items online don’t always go as planned, that's why we offer a simple and easy return process.
Returns must be requested within 14 days of receiving your item. We offer a full refund for full priced items in original condition. We offer exchanges or store credits for sale items including items purchased on site wide promotional sales (e.g. Black Friday). Once we receive your return, please allow up to 1 week for your return to be processed and for your refund to come through.
We have partnered with DHL Express to offer a simple and cost effective return solution.
The cost of the return label is $30 USD and will be deducted from your refund.
Email us at firstname.lastname@example.org to request a return.
TERMS & CONDITIONS
The item/s must be in original condition and in the original packaging.
Item/s must not have been worn, washed or altered in any way. LMS has the rights to deny any item/s that aren't returned in their original condition.
The item/s must be returned to the address provided by LMS before the credit is processed. The cost of the original freight will not be reimbursed or refunded as mentioned under the Australian Consumer Law. If the package does not reach us safely we will not be able to issue the refund. We recommend sending with a postal service with tracking to avoid any issues.